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"Each of our bottles are individually dressed, inspected, hand picked and packed with care. Then they are shipped using the safest and most efficient services available to ensure that every Vibe Bottle reaches you safely, quickly and cost-effectively.
Sometimes these extra measures cause small delays in shipping so for that we thank you for your patience.
Unfortunately glass does take up a lot of volume space so lots of packaging is needed, glass can be broken and or lost in the shipping and process. Although rare, it does happen. Rest assured that although things are not always perfect, they can always be made right and that is our mission at Vibe Bottle." - Zo Peacemaker Vibe Bottle CEO